Política de Privacidade
Como recolhemos, utilizamos e protegemos as suas informações pessoais
Última atualização: October 19, 2025
A Ellen Cleaning (operada pela Azul em Órbita Unipessoal LDA) está empenhada em proteger a sua privacidade. Esta Política de Privacidade explica como recolhemos, utilizamos, divulgamos e protegemos as suas informações quando visita o nosso website ou utiliza os nossos serviços.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number)
- Service address and property details
- Service preferences and special requirements
- Communication history and feedback
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use your information to:
- Provide and improve our cleaning services
- Communicate with you about appointments and services
- Process service requests and provide quotes
- Provide customer support
- Analyze website usage and improve user experience
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- In case of business transfer or merger
Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right of Access: Request copies of your personal data
- Right of Rectification: Request correction of inaccurate data
- Right of Erasure: Request deletion of your data
- Right of Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your rights, please contact us: